Shipping policy

SHIPPING & DELIVERY POLICY

We want every EVERSHE order to reach you safely, with clear expectations from checkout to delivery. This Shipping & Delivery Policy explains where we ship, when orders are processed, and what to do if delivery does not go as planned.

WHERE WE SHIP
EVERSHE currently ships to serviceable addresses across India. Availability is determined by the delivery PIN code and our courier partners. We may be unable to accept or fulfil an order where a location is not serviceable.

ORDER PROCESSING
Orders are normally processed within 1-3 business days after payment confirmation and order verification. Business days exclude Sundays and public holidays. Orders placed during launches, sales or unusually high-volume periods may require additional processing time.

ESTIMATED DELIVERY
After dispatch, delivery normally takes approximately 3-7 business days, depending on the destination and courier network. Delivery dates are estimates rather than guarantees. Weather, public holidays, local restrictions, operational disruption and other events outside our reasonable control may cause delays.

SHIPPING CHARGES
We Offer 100% Free Shipping within India. Any expedited, remote-area or special-handling charge will be shown before the order is placed.

ORDER TRACKING
Once an order is dispatched, tracking information is sent to the email address or mobile number supplied at checkout. Tracking may take up to 24 hours to update after dispatch.

ADDRESS AND CONTACT DETAILS
Customers are responsible for providing a complete and accurate delivery address, PIN code and reachable phone number. If you notice an error, contact reach@evershe.in immediately. We will try to help, but an address change cannot be guaranteed after dispatch.

DELIVERY ATTEMPTS, REFUSAL & RETURN TO ORIGIN
Our courier may contact you or make more than one delivery attempt. If delivery fails because the address or contact information is incorrect, the recipient is unavailable, or the parcel is refused without an accepted reason, the order may be returned to EVERSHE. We will contact you about redelivery or refund options. Reasonable shipping or return-to-origin costs may be deducted where permitted and where the failure was caused by information or instructions supplied by the customer; no such deduction will apply where EVERSHE or the courier was at fault.

LOST & DAMAGED PARCELS
If tracking shows delivery but the parcel has not been received, or if the outer package arrives visibly damaged or tampered with, contact us within 48 hours. Please keep the packaging and provide the order number, photographs or an unboxing video where reasonably available. We will investigate with the courier. Your applicable statutory rights are not affected merely because a photograph or video is unavailable.